RETURNS

We accept returns and exchange of clothes ordered in our shop. The consumer has a right to return the Goods within 14 days from the date of purchase. The return will be settled in the same form as the purchase. Items from the sale are not refundable.

1) Download the protocol from our Internet website and attach it to the package.

2) Address the package to our address:
Hollywood dream Ul. Piekary 4/3 63-500 Ostrzeszów
POLEN

3) Please send the returns or products for exchange by registered packages.

Download the return form

COMPLAINTS

In case the purchased product is damaged the Customer has a right to withdraw the contract and the company Hollywood dream will cover all the related costs and the buyer may request reduction of the price of goods or exchange the goods to the ones in perfect condition. Contact us to report a complaint.

The Hollywood Dream boutique undertakes to consider the complaint within 14 days from the receipt of the shipment.

Download the complaint form


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